Question 1

Do you provide tax preparation for clients outside of Florida?

Accepted Answer

Yes. USA Tax Guys serves clients nationwide through a secure virtual process. You can complete your entire filing from anywhere in the United States.

Question 2

What documents do I need to get started?

Accepted Answer

Most clients will need W-2s, 1099s, identification, and any records of income or deductions for the year. Once you begin, our team will provide a clear list based on your specific situation.

Question 3

How does the virtual tax preparation process work?

Accepted Answer

You submit your documents through our secure system, and a preparer reviews everything before completing your return. We communicate with you throughout the process and send you your tax documents to review and sign. Once signed, we will transmit your return to the IRS.

Question 4

Do you offer federal and state tax filing?

Accepted Answer

Yes. We prepare and file federal returns and all applicable state returns for clients across the country.

Question 5

What is a Refund Transfer and how does it work?

Accepted Answer

A Refund Transfer, offered through Refund Advantage, allows eligible clients to have tax preparation fees deducted from their refund instead of paying upfront. This service is a bank product and is subject to approval and program terms.

Question 6

Can you help if my return gets rejected by the IRS?

Accepted Answer

Yes. If your electronically filed return is rejected, we review the rejection notice, help determine the cause, and assist you in making the necessary corrections before resubmitting.

Question 7

Do you prepare amended tax returns?

Accepted Answer

We can assist with amendments if changes are needed after your original filing. Once you provide the updated information, we review the details and help prepare the amended return.

Question 8

How do I approve my tax return before it is filed?

Accepted Answer

After your preparer completes your return, you will receive the documents for review. Your signature is required before we transmit the return to the IRS or state agencies.

Question 9

How long does it take to receive my refund?

Accepted Answer

Refund timing is determined by the IRS and state agencies. Processing times can vary and may be affected by the type of return, method of refund, or IRS review processes.

Question 10

Do you offer year-round tax support?

Accepted Answer

Yes. Our office remains available throughout the year to answer questions and provide assistance related to your previously filed return.

Question 11

Are you affiliated with the IRS?

Accepted Answer

No. USA Tax Guys is a privately operated tax preparation company. We prepare and file returns on behalf of clients but are not affiliated with or endorsed by the Internal Revenue Service.

Question 12

How do I pay for your services?

Accepted Answer

Clients may pay upfront or, if eligible, use the Refund Transfer option to have fees deducted from their refund. Payment details will be provided once your return is prepared.

Frequently Asked Questions